Refund Policy & Billing Support

We want you to get real value from your audits. If AurabotAI isn't right for you, you can request a full refund within 20 days of your order date. Whether a refund applies depends on your case, and we review every request fairly. This covers first-time purchases and each renewal charge, counted from the date of that charge. Reach out to us at ai.aurabot@gmail.com and we will help you sort it out.

• Visit paddle.net, enter the email address you used at checkout, and open the order you want refunded.
• Or email us at ai.aurabot@gmail.com with your order email and we will raise the refund for you.
• Refunds are returned to the original payment method, usually within 5 to 10 business days depending on your bank.

Payments and refunds for AurabotAI are processed by our reseller and Merchant of Record, Paddle.com. Paddle handles billing enquiries and returns, see Paddle's Refund Policy.

You can cancel your subscription at any time from your billing page. Cancelling stops future charges, and you keep full access to your plan until the end of the billing period you have already paid for. Cancelling is separate from requesting a refund.

If you were charged twice, charged after cancelling, or charged an amount that does not match the plan you selected, contact us at ai.aurabot@gmail.com. We correct billing errors regardless of how long ago they happened.